Customer Comments

 

All comments posted here have been reprinted with the customer’s permission.


W.R., Shaughnessy, AB
July 6 & 13, 2013

It's refreshing to deal with nice people like yourself. Thank you for the great service you guys offer; I wish they were all like you!

I'm very happy with both products. I'm using both RB-17 and Clenzoil to clean and maintain my guns. Another pleasant surprise, I quickly discovered, was the pleasant smell they both have; even after weeks of sitting, I can pull the guns out and the smell still remains. I will most certainly be using these products from now on! Simply put, 'They're awesome' !!! Thanks again for all you guys do.


B.M., Kitchener, ON
June 18 2013

Thanks for the great service, it is appreciated...very professional. I will be sure to order more products from your company.


D.W., Eaton Rapids, MI, USA
April 12 2013

I have been using the (RB-17) gel cleaner with GREAT SUCCESS & EASE.


R.L., Brentwood Bay, BC
April 10 2013

...very happy with the results (re rust blue).


J.R., Kingston, ON
April 5, 2013

I bought Parkerizing awhile ago and I finally got around to doing it. Turned out way better than I could have expected! Awesome finish. Great product!


B.R. St. John's, NF
February 13 2013

Once again, thanks for the service. It's people like you who know how to keep customers! I am looking forward to getting good results and recommending you to other firearm enthusiasts in my club and at work.

We replied: "Thanks for the compliment - we take pride in not only selling professinal products but in providing professional service."


T.D. Hanmer, ON
January 2013

Thanks again for the amazing service.


I.R. Denham Springs, Louisiana, USA
May 21 2012

Yes everything arrived good to go. Thank you..I appreciate the fantastic communication.


P.N., Rockport, MA, USA
March 22, 2012

The RB-17 is fantastic! I've used it on several guns. Amazing results. I have a 1930 Ithaca double barrel guage shotgun that has been sitting in the corner of a friend's cellar for many years. I painted the gel cleaner on, let it sit overnight and then used fine steel wool and a bristle brush ...I brought the barrels back to a respectable condition. Thanks! Now looking for more guns to recondition.


G.J. Kelowna, BC
March 19 2012

I am loving your customer service!


J.R. Kingston, ON
January 28 2011

I have some pictures I'll forward along with a comment about your bluing product as I was indeed very pleased with the results.


A.Z., Michigan, USA
June 7, 2011

Wow! I am very happy with the results I obtained from your Radocy Parkerizing product! This pistol had been poorly blued before I got it and now it looks like it should! Effortless process, too! I could not be happier with the results...I'm looking for other things to Parkerize.


J.P., Nokomis, SK
January 19 2011

Thanks for the great service.


J.R., Georgia, USA
September 14 2010

Everything arrived perfect ... your customer service has been excellent and I will recommend you to anyone who might need your products.


J.R., Kingston, ON
July 15 2010

The Radocy Rust Blue is an outstanding product.


J. T., California
April 20, 2009

Iíd like to recommend PJ's Gun and Metal Care Products to all gun owners needing maintenance products for their firearms. In addition to excellent oils, their cleaners and bluing products are top quality. Before my first purchase with them, I spoke with Paul about my needs and got friendly, knowledgeable advice and recommendations that were valuable to me. Iíve recommended PJ's Gun and Metal Care Products to all my shooting friends and will continue to order knowing that I will get a quality product.


R.B., British Columbia
April 16, 2009

Please send me two monthly specials so I can introduce a friend to your products. I love the RB-17 gel cleaner and the Clenzoil is fantastic. I keep a soft cloth with a bit of Clenzoil on it in a Ziploc bag to wipe down my gun after shooting at the range. As a result, I never have to deal with rust. Living on the coast where there is always moisture in the air to some degree, I used to always have rust concerns with stored firearms but not anymore, thanks to Clenzoil.


W.T., Ontario
April 16, 2009

Thanks for a great product. I like both the cleaner and oil so far.

March 18, 2009

The package arrived on Monday, super fast, very well packaged.


S.S., Ontario
March 27, 2009

I received the package yesterday. All items are intact and look good. Thank you very much for your fast shipping and excellent service.


P.M., Ontario
February 7, 2008

Iím very satisfied with RB-17 products. Service is great and itís always a pleasure dealing with you. Iíve been using your products for over 10 years and stopped using all others since then.


J.T., California
August 21, 2007

Many thanks for the shipment. Iím sure that I will find the Clenzoil to be good since a non-greasy product was one of the characteristics that I appreciated. Sure appreciate your attention.


R. B., British Columbia
January 26, 2007

Paul, thanks for the Clenzoil and RB-17. I used it last night on my 356. The RB-17 is a fantastic cleaner and if the Clenzoil is half as good as they advertise, Iíll be using that from now on. I especially like the fact that it wonít damage the wood.


C.S., Montreal, Quebec
March 5, 2007

Thank you for the follow-up; I got the shipment and I'm already using it (Radocy Parkerizing).  Top notch service and products as well.  Very satisfied!  Keep up the good work!


Gerry Boran, Blockhouse, Nova Scotia
www.gerryscustomgunsmithing.com
September 14, 2007

Just a quick note to let you know how impressed I am with your Radocy Parkerizing solution. I refinished a Browning; it was easy to use and the finish is fantastic. Thanks again for the great product.

[NOTE: As of April 2009, Gerry is gunsmithing with our new dealer, Maritime Shooting Sports, at www.maritimeshootingsports.com]

April 15, 2007

Based on my experience with products I ordered from you in December 2006, I decided to become a dealer. As the owner of a custom gun smithing shop, I am happy to endorse your products - they truly are excellent. I use them on a daily basis and am very pleased with their performance.

December 14, 2006

The RB-17 is probably the best cleaner I have seen so far and I have tried quite a few. The gun I tried it on was neglected, never cleaned, but I think I brought it back to life. It came out extremely clean. Can't wait to blue and parkerize. The Cenzoil is also nice.


O.R., Ontario
January 8, 2006

I first tried the RB-17 gun cleaner after picking some up at an Orangeville show. I ended up giving most of the bottle to someone else who was curious about it. I was impressed by how well it cleans without the strong smell.


G.P., Japan
September 29, 2005

I received your package and I tried the RB-17 bluing solution. It is fantastic! When I run out, I will be sure to reorder from you. Thanks very much for your collaboration (G.P. is a sword maker using our bluing solution to colour the hilt of the sword).


T.G.
April 27, 2005

I received the package safe and sound and parked my pistol yesterday ... the results are wonderful, very nice, even flat colour.


J.S., Hamilton, Ontario
April 17, 2005

Thanks for the quick shipment, A-1 packaging and emails. Wow, I think I just experienced customer service as it should be; lots of retailers should take a page from your book. Thanks again.


N.M., Bowmanville, Ontario
December 24, 2004

Thank you very much for the speedy shipping and great product. Cheers!


B.P., Gatineau, Quebec
October 6, 2004 

Re your advertisement in the Oct. issue of Firearms Access…I am a hobby gunsmith and have been looking for quality products like this for a long time in Canada. I used to get chemicals from Brownells, but they stopped shipping chemicals to Canada for many years now. Thanks for the fast shipping, I received everything on Tuesday.  I will be ordering again in the near future. Please let me know if you expand your line of products, as I would be very interested.


J. J., Beaverlodge, Alberta
September 7, 2004

Thanks for the follow-up.  Your product (Radocy Parkerizing) was easy to use and has proven extremely durable - a professional quality product with professional quality results. Being an apprentice gunsmith, I found this product was everything I was looking for. The product was complimented by the professional and courteous sales support.  A true Canadian business with caring people, who care about your hard earned money. Thank-you and I will be ordering more in the future.

April 24, 2004

Excellent, thank-you so much for your speedy reply.  If you could please forward me your address so I can send payment, that would be fantastic. Once again much appreciated service.  Take care.


J.F., Cambridge, Ontario
September 5, 2004

I got the package (Radocy Parkerizing) on Tuesday!! Holly fast!!  I did a slide and a frame with it the next day and I could not be happier, this stuff is awesome.  The slide came out nice and dark, like a med. to dark charcoal gray and the frame came out just slightly lighter.  Both have a very even and uniform coating and seems to be standing up very well to the handling that I have put it through…..once again, thank you very much for saving my day!!


Jeff Smith, Valley Gun Smithing Co., Petawawa, Ontario
www.valleyguns.com
September 2, 2004
                           

I have added your sight to my links page at: www.smithtac.com/links.html
…I use your products & am very happy with the results.


M. H., Ottawa, Ontario
August 24, 2004

Just wanted to let you know I did my first Parkerizing job with your solution and it worked perfectly!…..very happy with the results…..the end result was beautiful…..here’s a few pics of just some of the stuff I did…it turned out so well I think I’m going to get my smith to do the barreled receiver with the same solution so everything matches.  Thanks again, I will definitely be ordering more of this stuff.  [see photos and more details under FAQ – Frequently Asked Questions -  Parkerizing Section]


A.M., Ontario
August 22, 2004 

Hi, I've just heard of your company, and it's reputation for quality products. I've got an old wingmaster 870 with worn bluing. It has no rust or pitting. I was considering rebluing it, but I'd be happier with a parkerized finish as long as it looks professional.

I've never refinished a firearm before. I can't decide if I should attempt it myself, or hire a professional. Can you please give me a quote for parkerizing it for me, and give me an idea of how tricky it is to get good results when parkerizing yourself?

Our response:  There is no trick - the directions are straightforward and as you will notice on our web site (www.pjsproducts.com), we provide technical tips under our FAQ (Frequently Asked Questions) section. You need a tank large enough to put the parts in and we can provide support re the how to do it yourself steps.  If I were to do it for you, I would charge $125 which includes having it sand blasted to degrease and clean the metal totally, which is a must before parkerizing. Let me know - you can call me anytime. Paul 905-773-3538.


S. D., Montreal, Quebec
August 17 2004 

Paul, I told you about a year ago that your product line would make the gun fan drool!….your service is unequaled… (in response to notice re web site launch)

April 18 2003                 

I was finally able to try your Parkerizing solution with amazing results.


E.I., Toronto, Ontario
May 7, 2004

This has been one of the easiest transactions I’ve been involved in for quite some time.  I did post a review of the order on the Canadian Gun Nutz message board (in the Main Battle Rifles forum).  I’ve included the text below.

“For what is worth, I thought I’d post the results of ordering a single 8 oz. bottle of the solution (Radocy Parkerizing) from Paul (the contact info is in the FAQ).

I mailed off a cheque for $25.00 last week along with a letter requesting a bottle of the solution. Two days after I mailed it I got a phone call from Paul to confirm the order and also to advise me that I underestimated the postage (my bad).

I received the bottle today in the mail and can barely restrain myself from immediately taking over the stove and Parkerizing like a mad monkey.

This was probably the most painless transaction I have ever been involved in. Not only did I receive an immediate response from Paul, but he kept me up to date, and even followed-up with an email after the item had been posted (I’ve often received much less customer service on much larger purchases).   He’s also a shooter, so you get some good gun conversation into the bargain.”


R. M., Richmond, BC
May 5, 2004

Hi Paul, I got your e-mail address from the Canadian Gun Nutz Forum, and am interested in some of your Parkerizing chemicals.  Your solution got rave reviews on the forum.


Barney Gotuaco, Collingwood, Ontario
www.canadiangunnutz.com
April 5, 2004

Can I buy some more Radocy Parkerizing solution…that stuff is fabulous.  More people from our Canadian Gun Nutz board are going crazy for the stuff.   Cheers.

April 7, 2004                       

We are sending all kinds of more members from our site to your business. Just hosted a clinic and we used your Radocy Solution.  The results were posted as digital photos and more members are driving me insane with inquiries.  Thanks... I will be placing an order soon, too.


B.M., Oakville, Ontario
January 31, 2004

Paul, neat stuff! Seems to work as advertised.(re Radocy Parkerizing)


C. B., Grande Prairie, Alberta
January 1, 2003

Could you please forward pricing on the RB-17 product.  I have tried the sample and, as you said, it works great.  I am ready to be converted over to this product.

 


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